Privacy Policy

1 Introduction

Welcome to the JKYL Medical website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B manufacturing services. As a professional manufacturer of emergency medical devices, we understand the importance of confidentiality in business relationships.

By accessing our website or submitting inquiries for our products (Spine Boards, Stretchers, Water Rescue Products, etc.), you consent to the data practices described in this policy.

2 Information We Collect

We primarily collect information necessary to facilitate B2B communication, order processing, and OEM/ODM service delivery. This may include:

• Contact Information: Name, email address, phone number, and physical address.
• Business Details: Company name, job title, business type (e.g., Hospital, Distributor, Government Agency), and website URL.
• Project Specifications: Technical drawings, logo files, and specific requirements provided for custom manufacturing orders.
• Log Data: Information automatically collected when you visit our site, such as IP address, browser type, and pages visited, to help us improve site performance.

3 How We Use Your Information

The information we collect is used strictly for business purposes, including:

• Processing and managing your orders for medical devices and rescue equipment.
• Responding to your inquiries regarding product specifications, pricing, and lead times.
• Providing support for OEM/ODM projects, including design consultation and sample production.
• Sending administrative information, such as updates to our terms, conditions, and policies.
• Complying with legal obligations, such as export regulations and medical device certification requirements (CE, FDA, ISO 13485).

4 Information Sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

We may share information with third parties only in the following specific situations:

• Service Providers: Logistics companies (for shipping stretchers and bulk orders), payment processors, and certification bodies necessary to complete your transaction.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., customs or health authorities).

5 Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Given the nature of our business (B2B manufacturing), we treat all client design files and OEM specifications with strict confidentiality.