Warranties assure you that products are of excellent quality. They testify that a company has full confidence in its products. It also assures you that the company will repair or replace the product should a fault arise.
Today we’ll look at the warranties that come with Chinese stretchers.
Many Chinese stretchers come with warranties. Not all companies offer the same type of guarantee. These assurances come with different conditions for repair, replacement, and cash refunds. Manufacturers use them to assure customers about the high quality of the products.
Let’s discuss these warranty types in more detail.
Types Of Warranties
You’ll likely come across any of these warranties when buying Chinese stretchers:
- Type 1 warranty
- Type 2 warranty
- Type 3 warranty
Type 1 Warranty
The first warranty version involves the manufacturer doing all the checking. They inspect the stretchers and only sell those satisfying quality standards.
Manufacturers use stickers to show you that they have completed the inspection.
You’ve likely seen a lot of these stickers on many products, including stretchers. They assure you of quality.
Manufacturers have two options once they discover a fault. They may destroy the product if they consider it damaged beyond repair.
In most cases, though, they recycle defective stretchers.
The inspection involves the following steps.
- Step 1: Examine whether the stretcher has all parts. Stretchers come with safety belts, “O” rings, and other mechanisms. For example, the stretcher below has provisions to support drips.
Alt: stretcher with a provision for drips
During this step, the manufacturers check whether they’ve put everything in the package.
- Step 2: The second step is for folding stretchers. Manufacturers check whether they fold and unfold right. They also check whether the locking mechanism locks the stretcher into position.
- Step 3: The third stage is for stretchers with wheels. The inspectors check the wheels’ movement. They also confirm that the brakes are functioning. They then test the height-adjustment mechanism.
- Step 4: The fourth stage is for all stretchers. The inspectors test the buckles, restraints, and other stretcher accessories. They also test the quick-release fasteners for lockable stretchers.
Step 5: Finally, they inspect the frame and bed area for damage. Potential damage includes corrosion on the metals and tears on the fabrics.
Manufacturers have two options when they notice a faulty stretcher before shipment:
- Remove the faulty product from the shipment list. They will only ship stretchers meeting the quality needs.
- Organize to ship a replacement within an agreed time frame.
Most Chinese manufacturers prefer the first option.
Type 2 Warranty
The second type allows you to only pay for the stretcher once you are sure of its quality. The seller gives you some time, say 60 days, to inspect the stretchers after they arrive.
Once these days elapse without a complaint, you must pay for the shipment.
If you notice any defect, the warranty terms apply. The manufacturer could subtract the cost of damages from the invoice. They could organize to replace the stretcher.
Chinese stretcher sellers only agree to this warranty arrangement for large sales. This arrangement helps those with a long-time contract.
Investors expanding their hospitals by opening new units could find this arrangement helpful, particularly if each unit has many hospital stretchers.
Type 3 Warranty
The third option involves paying for the stretchers before shipment, with the manufacturer guaranteeing that the product will work as promised.
Under this arrangement, the manufacturer doesn’t replace, repair, or refund cash. Instead, they give you credit to cover purchases in the future. This arrangement works well for a business that has a longer-time working relationship.
This warranty arrangement favors the manufacturer more than the buyer. They only pay for damaged products if you make new orders.
The arrangement traps you, so you can only buy from the same manufacturer in the future. You’ll lose credibility if you buy from a different company. If you take long before making another order, you delay the payment of your credit.
Chinese manufacturers rarely offer after-sales services. In other words, if you don’t find the problem within a certain time frame, the cost of the defect will be on you.
Warranty Terms And Conditions
Every warranty is unique, but certain terms apply to almost all warranty types. These terms include:
- Damaged goods claims
- Limited warranty terms
- Limitation of liability
Damaged Goods Claim
Warranties usually demand that you make claims within ten days after receipt. Never throw away the packaging, as you will need it for investigations.
Limited Warranty Terms
Most manufacturers promise your stretcher will be faultless for one year. The period for each stretcher type differs. For instance:
- The warranty for ambulances, chairs, and mortuary stretchers usually lasts two years
- The warranty for stretcher vinyl, webbing, foam, and fabric lasts for 90 days
- The batteries for electric stretchers have warranties that last for two years
- The external finishes have warranties lasting 90 days.
Limited warranties only apply when you use the stretchers well. Abusing, misusing, modifying, or an accident voids the warranty. The warranty period begins when you, the end user, buy the stretcher. Some warranties start as soon as you receive the shipment.
Limited warranties don’t cover shipping charges. Sometimes stretchers get damaged during shipping. The picture below shows stretchers damaged during transportation.
Alt: stretchers damaged during transportation
The shipper is responsible if the stretchers get damaged during shipping; their insurance covers these damages.
Limitation Of Liability
Limited liability gives manufacturers different choices during claims. They could replace the spoilt item or refund its cost.
The manufacturer is only liable for the amount you paid for the stretcher.
They follow the terms of the agreed-upon warranties. They don’t give any other implied or expressed warranties.
The manufacturers are not liable for consequential or indirect damages. Similarly, they don’t cover damages during delivery, performance, or use of the stretchers.
Conclusion
Chinese stretcher manufacturers usually give one of three warranties. These guarantees allow the manufacturer and user to inspect the product’s quality. Sometimes, you only pay for the stretcher once you have approved its quality. You must meet the specified terms before claiming the warranty.
Frequently Asked Questions
Is a stretcher covered by warranties replaceable?
Yes. The manufacturer could replace or repair the damaged stretcher. Their response depends on the warranty terms. They could also refund the buying price.
Do warranties from Chinese stretcher manufacturers cover after-sales service?
No. Chinese manufacturers’ warranties don’t cover damages resulting from using the stretchers.
Do Chinese stretcher warranties cover shipments?
No. Chinese warranties only cover damages due to the manufacturer’s fault. The freight firm covers damages during transportation.
